Question 1

How long does account opening take?

Accepted Answer

You can open your demat account in just 10-15 minutes with our online KYC process. You'll be ready to trade the same day!

Question 2

What documents do I need?

Accepted Answer

You'll need your PAN, Aadhaar, bank account details, and a recent passport-sized photo. Our team will guide you through the process.

Question 3

What are your trading hours?

Accepted Answer

Market hours: 9:15 AM - 3:30 PM IST (Mon-Fri). Our advisory team is available from 9:00 AM - 6:00 PM IST.

Question 4

Is there a minimum investment amount?

Accepted Answer

There's no minimum investment required. You can start with as little as you're comfortable with.

Question 5

What are the brokerage charges?

Accepted Answer

Question 6

Can I trade on weekends?

Accepted Answer

Stock market trading is only available during market hours (Mon-Fri, 9:15 AM - 3:30 PM). However, you can place orders anytime using our mobile app.

Question 7

How do I fund my account?

Accepted Answer

You can fund through net banking, wire transfer, or demand draft. Funds reflect instantly for net banking transfers.

Question 8

What is a demat account?

Accepted Answer

A demat (dematerialized) account holds your securities in electronic form. It's mandatory to trade in Indian stock markets.

Question 9

Is my money safe with you?

Accepted Answer

Yes, we are SEBI registered and compliant. Client funds are held in separate bank accounts and are fully protected.

Question 10

How do I withdraw money?

Accepted Answer

You can withdraw funds anytime after market hours. Withdrawals are processed within 1-2 business days via wire transfer.

Question 11

What if I face technical issues?

Accepted Answer

Our 24/5 support team is available to assist. Contact us via phone, email, or live chat for instant help.

Question 12

Can I hold stocks for long term?

Accepted Answer

Absolutely! Many investors use our platform for long-term investing. There's no holding period limit on stocks.

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